Server provisioning
Once your payment details have been verified, you will be directed to our success page which confirms on your next steps. You will also receive an email confirming the plan you have signed up for and what the payment terms are.
At this point we are already busy provisioning your cloud infrastructure behind the scenes. The first thing you need to do now is to look out for another email confirming that your server is ready to be accessed and is provisioned. However, if you want to log in to your account at this point and view the provisioning status or amend your service then you can log to your account here: account.illumii.io.
Typically, the provisioning process takes between 5 to 10 minutes, during which we meticulously secure your server. Our comprehensive setup involves several crucial steps, including:
- Build the server, and any related infrastructure to support it (network connectivty, firewalls, storage for backups)
- Update the linux OS (Ubuntu), to ensure it is secure and up to date.
- Install the latest available version of Unifi Network Controller
- Update the chosen domain name with DNS (Domain Name System)
- Apply additional security policies
- Configure auto backup feature
- Apply SSL certificate
While awaiting provisioning completion, we strongly recommend setting up Multi-Factor Authentication for your account. Visit the settings page on your account to initiate this process. You'll need to download an authenticator app on your mobile device; some recommended apps are listed below.
| App Name | Google Play Store (Android :fontawesome-brands-android:) | Apple App Store (iOS :fontawesome-brands-apple:) |
|---|---|---|
| Microsoft Authenticator | :white_check_mark: | :white_check_mark: |
| Google Authenticator | :white_check_mark: | :white_check_mark: |
| Symantec VIP | :white_check_mark: | :white_check_mark: |
| Twilio Authy Authenticator | :white_check_mark: | :white_check_mark: |
| Duo Mobile | :white_check_mark: | :white_check_mark: |
Once you get the email confirmation or you see the controller is available to use from your illumii account, then please click on the controller URL to visit the Unifi Network Controller to start the set up. From here you can sign in with your official Unifi account or create a new one. We recommend setting one up with Unifi Cloud if you havent already, this way you can ensure your controller is protected with MFA.