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Illumii.io Website Terms of Use

Effective Date: January 2024

These Terms of Use govern your access to and use of our websites and services. By accessing or using our website, you agree to be bound by these terms and the accompanying Privacy Policy.

Reference of our websites:

https://www.illumii.io

https://illumii.io

https://*.illumii.io (your chosen sub-domain)

https://docs.illumii.io

https://account.illumii.io

https://auth.illumii.io

1. Acceptance of Terms

By accessing Illumii.io, you confirm your acceptance of these Terms of Use and agree to comply with them. If you do not agree to these terms, you must not use our website.

2. Changes to Terms

We reserve the right to modify these terms at any time. We may notify you of any changes through our website. Your continued use of the website after such changes constitutes your acceptance of the new terms.

3. Access and Use of the Service

Eligibility: You must be at least 18 years old to use our service, or have parental consent if younger. Service Modification: We reserve the right to modify or discontinue, temporarily or permanently, the service (or any part of it) with or without notice.

4. Intellectual Property Rights

Copyright: All content on this site, including text, graphics, logos, images, and software, is the property of Illumii.io or its licensors and is protected by copyright and intellectual property laws.

Trademark: The "Illumii" name and logo are trademarks of Illumii.io. Unauthorized use is prohibited. Use of Material: Our website may not be used for any commercial purpose without express written consent from us.

5. User Conduct

You agree not to use the website in any way that could damage, disable, overburden, or impair the site or interfere with any other party's use of the site. Prohibited activities include engaging in illegal activities, infringing on the rights of others, transmitting viruses or malicious code, and attempting to gain unauthorized access to the website.

6. Third-Party Links

Our website may contain links to third-party websites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.

7. Disclaimer of Warranties

Our website is provided on an "as is" and "as available" basis. We do not make any representations or warranties of any kind, express or implied, as to the operation of the website or the information, content, or materials included on our website.

8. Limitation of Liability

Illumii.io will not be liable for any damages of any kind arising from the use of this website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

9. Indemnification

You agree to indemnify, defend, and hold harmless Illumii.io and our partners, officers, agents, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Use or your violation of any law or the rights of a third party.

10. Governing Law

These terms shall be governed and construed in accordance with the laws of our operating areas (currently USA & United Kingdom), without regard to its conflict of law provisions.

11. Contact Information

For any questions about these Terms of Use, please contact us at [email protected]

12. Third-Party Software Disclaimer

Illumii.io is an independent cloud hosting service and is not affiliated with, endorsed by, or in any way officially connected with Ubiquiti, the provider of the network software hosted on our platform. The use of 'Unifi' within Illumii.io is solely for the purpose of identifying the software for which we provide hosting solutions and does not imply any endorsement or affiliation between Illumii.io and Ubiquiti. All trademarks, registered trademarks, product names, and company names or logos mentioned in our service are the property of their respective owners and are used for identification purposes only.

12. Google Analytics Tracking

a. Use of Google Analytics: Our website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site.

b. Data Collection and Usage: The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

c. Anonymized Data: We have activated IP anonymization on this website. This means that your IP address will be truncated by Google within the member states of the European Union or in other states which are party to the agreement on the European Economic Area before being transmitted to the US.

d. Google's Privacy Policy: Google’s own privacy policy can be found at http://www.google.com/intl/en/policies/privacy/.

e. Browser Plugin: You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore, you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en.

f. Consent: By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

13. Termination

We reserve the right to terminate or suspend your subscription, without prior notice, if we have reasonable grounds to suspect that you have engaged in fraudulent activity, misuse of the service, or any other conduct that violates our terms of service or applicable laws. Such actions may include, but are not limited to, unauthorized use of accounts, attempting to manipulate or exploit our platform, or any other activity deemed harmful or disruptive to our service or other users. In the event of termination or suspension due to such reasons, you will not be entitled to any refunds or compensation.

14. Cancellation Policy

Subscription Cancellation: If you decide to cancel your subscription to our service, please be aware that we do not offer refunds for any remaining time on your subscription. Upon cancellation, you will retain full access to the service until the end of your current billing period. After this period, your subscription will cease, and you will not be billed further. To ensure a smooth transition, we recommend that you initiate the cancellation process well before your next billing date. Please note that it is your responsibility to manage and cancel your subscription in a timely manner. For assistance with the cancellation process, please contact our support team.

15. Subscription Changes and Pro-Rata Adjustments

Changing Your Subscription Plan: If you choose to change your subscription plan, either from a standard price plan to a pro price plan or vice versa, we will adjust your billing to reflect this change. A pro-rata calculation will be applied, ensuring that any time remaining on your current plan is fairly accounted for in the new plan's cost. This means that if you upgrade or downgrade your plan, the amount already paid for the current billing period will be credited towards the cost of the new plan. The resulting adjustment will be reflected in your next billing cycle, either as a charge or a credit, depending on the nature of the plan change. If you have any questions or need assistance while changing your plan, please do not hesitate to reach out to our support team.

16. Disclaimer of Affiliation with Ubiquiti:

Illumii is an independent entity and is not affiliated, associated, endorsed by, or in any way officially connected with Ubiquiti Inc. or any of its subsidiaries or affiliates. Any reference to Ubiquiti products, services, trademarks, or logos within our website, documentation, or promotional materials is for informational purposes only and does not imply any endorsement, sponsorship, or affiliation.

17. Trademark Notice:

All product names, logos, and brands are property of their respective owners. All company, product, and service names used in this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.