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Illumii.io Privacy Policy

Effective Date: January 2024

This Privacy Policy outlines how Illumii or Illumii.io ("we", "us", or "our") collects, uses, discloses, and protects your information. By using our website and services, you agree to the terms of this policy.

Information We Collect

Data You Provide

Name and Surname

We collect your first and last name during the sign-up process.

Email Address

Your email address is required for communication, account management and linking your payment with our payment platform Stripe.

Account Details

This includes your user name and password, and any other information necessary for the creation of your account.

Payment Information

Payment processsing is handled by Stripe. We do not store your credit card or payment details on our platform.

Browsing Data

Session Data

Includes IP address and pages visited. This is held for a short period and used to enhance user experience and website performance.

Use of Your Information

Your information is used to:

Provide, maintain, and improve our services. Communicate with you, including responding to your inquiries and providing customer support. Process transactions and manage your account. Enhance website functionality and user experience. 3. Sharing of Your Information As we use AWS (Amazon Web Services) as the backbone for the infrastructure on your servie, some of the detail listed above is used in the AWS account on your cloud resourcs to help us identify your infrastructure. However this is not shared for any other purpose. We do not sell, rent, or trade your personal information with third parties. Your data is used solely for the purposes outlined in this policy. However, we may disclose information if required by law or if it is necessary to protect our rights or comply with a legal process.

  1. Data Retention

We retain customer information for up to 6 years after they leave our service. This is to comply with legal obligations and for our internal analytical purposes.

  1. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure; therefore, we cannot guarantee absolute security.

  1. Third-Party Services

Our service uses Stripe for payment processing. We encourage you to review Stripe's privacy policy to understand how they handle your payment information.

  1. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. Please contact us if you wish to exercise these rights.

  1. Changes to Our Privacy Policy

We reserve the right to modify this policy at any time. Changes will be posted on this page with an updated effective date.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at [Insert Contact Information].

By using our services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

Address & contact details

Legal Name: GCDIGITAL Solutions (Illumii.io)

Registered Address: Brougham Road, Worthing, United Kingom, BN11 2NU

Email: [email protected]

Use and Processing of Your Information

We use your information to provide and improve our services, process transactions, and communicate with you. Our lawful basis for processing this information under GDPR is the performance of a contract and our legitimate interest in maintaining and improving our services.

Your Rights Under GDPR and CCPA

Access and Portability: You can request access to your personal information and ask for a copy of it.

Rectification: You have the right to correct any incorrect or incomplete personal information.

Erasure: Under GDPR, you have the right to request the deletion of your personal data.

Restrict Processing and Object: You can ask us to stop or limit processing your data.

Withdraw Consent: Where processing is based on consent, you may withdraw this consent at any time.

CCPA Rights: California residents have the right to know about the personal information collected, used, shared, or sold, and to request deletion. We do not sell personal information.

Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

12. Google Analytics Tracking

a. Use of Google Analytics: Our website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site.

b. Data Collection and Usage: The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

c. Anonymized Data: We have activated IP anonymization on this website. This means that your IP address will be truncated by Google within the member states of the European Union or in other states which are party to the agreement on the European Economic Area before being transmitted to the US.

d. Google's Privacy Policy: Google’s own privacy policy can be found at http://www.google.com/intl/en/policies/privacy/.

e. Browser Plugin: You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore, you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en.

f. Consent: By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.